Customer Spotlight - July 2017Jul 26, 2017
With thousands of travelers booking trips on their ferries, harbor cruises, canal rides and fishing excursions each year, Hy-Line Cruises needs a reliable online reservation system. “We keep our data and our phones separate and we were having problems with our previous company." says Sandy Scudder, IT Manager for Hy-Line. “Our reservations are stored in the cloud so we needed something more dependable. OpenCape’s system is so reliable, we never have to worry that the network will be down.”
Hy-Line Cruises has been using OpenCape’s network to improve their data for their reservation system for three seasons. “It’s only been down once in that entire time,” says Scudder “and the client support has been fabulous. They always get right back to me with answers and solutions to any problem I have. I love that. It’s why I will stick with OpenCape.”
Scudder is very pleased with OpenCape because it allows her company to do what they do best ~ safely and pleasantly transport people around Hyannis Harbor, through the Cape Cod Canal and across Nantucket Sound so they can enjoy all of what the Cape and Islands have to offer.
For more information about Hy-Line Cruises visit hylinecruises.com