Help! I Need Your Help To Save My Business

This is a call we get every week at OpenCape… a small to mid-sized business that is having significant challenges with its technology. Sometimes it is simply their hardware, sometimes it is just user error, but most of the time it has to do with their Network connection. This is especially true on Cape Cod where those "business" packages marketed heavily by that national provider are notorious for promising "up to" 150mbps or 250 mbps download, but in reality, you are seeing 25mbps down and even worse, 5mbps or 10mbps on the upload.

I can't tell you how many businesses have called to complain that they simply can't connect or use critical systems because of poor connectivity. That is one reason we built out with our PON network on Main Street in Falmouth....those businesses couldn't even process credit cards!!! TRUE STORY

There are a few things you need to know about services and how they differ, OpenCape offers two kinds of service:

  1. Dedicated and Symmetrical: It is what it sounds like...It is dedicated meaning, you want 100mbps or 500mbps or 1GB all the way up to 400GBPS. That is what you are going to get 24/7/365. It is also Symmetrical, so your upload and download speeds will be the same. I will never vary, never slow down… it is constant AND it has built-in redundancy that offers some protection against outages. In 2020 the network was down less than 4 minutes… ALL YEAR...It is awesome! It will remove any issues you have and you simply won't have to worry about connectivity. There is a one-time connection fee and then monthly service depending on what level of service you require. The only drawback, it is more costly than your typical service from those other guys… but it is 1,000 times better. How much is your peace of mind worth?
  2. GPON: Gigabit Passive Optical Network. If you are lucky enough to have your business on Main Street Falmouth or Hyannis we can offer you a shared Gigabit service. This is a super reliable service that delivers varying speed based on the number of users, but unlike our competitors, we don't oversubscribe the service… hence you will nearly always see minimum speeds of 150+mbps. This service is typically priced under $100 a month.

We are happy to talk with you and help you better understand which service fits your need. Furthermore, we will introduce you to our team so if you do have a service issue or question, you make one phone call and speak to someone who knows your business and your needs. No phone cue, no endless wait times and the greatest part is every client has ALL our service teams' cell phone numbers.