This is a call we get every week at OpenCape… a small to mid-sized business that is having significant challenges with its technology. Sometimes it is simply their hardware, sometimes it is just user error, but most of the time it has to do with their Network connection. This is especially true on Cape Cod where those "business" packages marketed heavily by that national provider are notorious for promising "up to" 150mbps or 250 mbps download, but in reality, you are seeing 25mbps down and even worse, 5mbps or 10mbps on the upload.
I can't tell you how many businesses have called to complain that they simply can't connect or use critical systems because of poor connectivity. That is one reason we built out with our PON network on Main Street in Falmouth....those businesses couldn't even process credit cards!!! TRUE STORY
There are a few things you need to know about services and how they differ, OpenCape offers two kinds of service:
We are happy to talk with you and help you better understand which service fits your need. Furthermore, we will introduce you to our team so if you do have a service issue or question, you make one phone call and speak to someone who knows your business and your needs. No phone cue, no endless wait times and the greatest part is every client has ALL our service teams' cell phone numbers.