OpenCape provides the pipe for access to the hosted VoIP provider

Hosted phone systems, or virtual phone systems, enables you to have a fully functional telephone service without needing to purchase system hardware, other than handsets. Gone are the days of allocating capital expenditure for private branch exchange (PBX) systems. The virtual system can do everything a physical system can do, more efficiently, more cost-effectively, and with 24/7 support. The options in hosted phone systems include both traditional PBX and Voice Over Internet Protocol (VoIP), which uses the Internet to transmit calls.

You get 24/7 support for all users, as well as monitoring and oversight of the system. In addition, power outages need not affect your connectivity, because your phone service provider will have backup power available. What’s more, your vendor implements hardware and software upgrades automatically at no cost to your company.